Recruitment Technology Procurement · Lesson 2

Translate needs into verifiable requirements

Course overview · 4 min reading + 12 min practice, estimated

Principles and method

Write requirements as observable behaviour under a scenario. Include permissions, accessibility, data handling, integrations, export and failure recovery. Ask suppliers to distinguish available functionality from roadmap commitments. Claims about accuracy or fairness need evidence relevant to the intended use. Assign a verification method to each must-have: document review, demonstration with your case or a controlled test. Contractual promises and technical behaviour both matter, and appropriate legal or security review should handle specialist concerns. Do not infer assurance from a badge without understanding its scope.

Worked example

Instead of supports integrations, the requirement states that a candidate withdrawal must cancel queued outreach and preserve the restriction after record merge. The trial tests that exact behaviour.

Put it into practice

Create eight requirements with priority and verification method.

Use fictional information and keep your work in your own notes.

Compare your approach: self-review guidance

At least three should cover failure, exit or handling constraints. Mark unsupported claims as unverified and distinguish a future roadmap item from an available feature.

Download the course workbook

Sources and further reading

Original Academy teaching and fictional examples. These references provide context, not endorsement. Edition 2026.09; updated 2026-09-24.

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