Take notes and score independently
Course overview · 4 min reading + 12 min practice, estimated
Principles and method
Notes should capture relevant observations and examples, not personal judgements unrelated to the role. Separate what was said from your interpretation. Score against the anchors before hearing other assessors’ views. Avoid inferring competence from confidence, accent or similarity to the interviewer. Where communication itself is essential, assess the defined work behaviour rather than a preferred style. Use secure, approved storage and the organisation’s retention policy. Explain any recording or transcription process appropriately; technology should not remove responsibility for the accuracy of the record.
Worked example
The note candidate was nervous is replaced with the specific evidence: identified two plausible causes, requested missing sensor data and explained an escalation threshold. The score follows the diagnostic criterion.
Put it into practice
Turn six impression-based notes into evidence notes and score a fictional response.
Use fictional information and keep your work in your own notes.
Compare your approach: self-review guidance
Keep only job-relevant observations. If the original note has no supporting evidence, label the gap rather than inventing a justification. Record your rating before comparing with a colleague.
Sources and further reading
Original Academy teaching and fictional examples. These references provide context, not endorsement. Edition 2026.09; updated 2026-09-24.
- CIPD: Selection methods
Professional context for selection methods and their limitations.
- GOV.UK: Discrimination in recruitment
UK legal context. Obtain advice for your jurisdiction and circumstances.