Choose a service you can deliver
Course overview · 4 min reading + 12 min practice, estimated
Principles and method
Define the clients, roles, geography and services you will support. Match scope to experience, market access and operational capacity. Permanent introductions, retained search, research projects and supplying temporary workers can involve different obligations and economics. Do not expand into a model merely because it appears to create recurring revenue. Identify which capabilities you have and which require a partner or adviser. An Academy course can support learning but does not replace professional competence, registration or approvals that may apply.
Worked example
A recruiter experienced in permanent engineering search starts with that scope. They do not immediately supply temporary workers without understanding payroll, contractual, regulatory and operational requirements.
Put it into practice
Write a service menu with three included activities and three explicit exclusions.
Use fictional information and keep your work in your own notes.
Compare your approach: self-review guidance
Explain why each activity fits current capability. Mark models that require further specialist review. Avoid presenting a broad recruitment label as evidence you can operate every service type.
Sources and further reading
Original Academy teaching and fictional examples. These references provide context, not endorsement. Edition 2026.09; updated 2026-09-24.
- GOV.UK: Set up a business
UK starting point. Business structure and obligations depend on the circumstances.
- GOV.UK: Employment agencies and businesses
UK sector context. Distinguish introducing permanent staff from supplying workers.