Account Development and Repeat Business

Earn repeat work through delivery evidence, useful account reviews and relevant expansion conversations.

What you will build

An account development plan with service review and expansion hypotheses.

Before you start: Talent Engineering Fundamentals, or equivalent recruitment experience.

74 min estimated, including practice. 4 written lessons.

What you will learn

• Start with the value actually delivered
• Map relationships beyond a single sponsor
• Develop expansion hypotheses from real needs
• Manage continuity and concentration

Course lessons

1. Start with the value actually delivered
2. Map relationships beyond a single sponsor
3. Develop expansion hypotheses from real needs
4. Manage continuity and concentration

Complete the lessons and pass the five-question knowledge assessment at 80% to earn a free course certificate. Exercises are self-directed, not independently graded.