Bias, Consistency and Decision Documentation · Lesson 2

Keep evidence, interpretation and decisions separate

Course overview · 4 min reading + 12 min practice, estimated

Principles and method

A useful record distinguishes what was observed, what it may mean and what was decided. Write concise job-related notes with enough context for another reviewer. Unsupported personality labels are difficult to challenge or correct. Preserve uncertainty and conflicting evidence rather than smoothing the record into a neat story. Store notes in the approved system with appropriate access and retention. A decision log is not a place for irrelevant personal commentary. If new evidence changes the conclusion, record the update and who approved it.

Worked example

Observation: the candidate asked for missing demand data before estimating staffing. Interpretation: this supports careful problem framing. Decision: the planning criterion meets the agreed anchor. These are recorded separately rather than writing seems smart.

Put it into practice

Rewrite four vague decision notes into observation, interpretation and action.

Use fictional information and keep your work in your own notes.

Compare your approach: self-review guidance

Each interpretation should point to an observation and criterion. Where the observation is absent, identify the gap. Do not manufacture supporting detail after a decision has already been made.

Download the course workbook

Sources and further reading

Original Academy teaching and fictional examples. These references provide context, not endorsement. Edition 2026.09; updated 2026-09-24.

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