Quality Standards and Operating Cadences

Set observable quality standards, audit a useful sample and run meetings that lead to decisions.

What you will build

A quality scorecard and weekly, monthly and quarterly review calendar.

Before you start: Talent Engineering Fundamentals, or equivalent recruitment experience.

74 min estimated, including practice. 4 written lessons.

What you will learn

• Define quality in observable terms
• Sample work without hiding failure
• Use cadence to make decisions
• Correct causes and verify improvement

Course lessons

1. Define quality in observable terms
2. Sample work without hiding failure
3. Use cadence to make decisions
4. Correct causes and verify improvement

Complete the lessons and pass the five-question knowledge assessment at 80% to earn a free course certificate. Exercises are self-directed, not independently graded.